These documents are designed to be clear and readable. If you have a question about how a provision applies to you, contact us before using the platform.
1. Introduction
This Privacy Policy explains how Amistaa Technologies Private Limited handles information in connection with Amistaa, our creator communication platform.
2. Information We Collect
We collect information needed to provide, secure, improve, and support the platform. The exact information depends on the features you use and the permissions you grant.
3. Information You Provide
- Name, email address, phone number, password, and account details.
- Profile, availability, language, expertise, and creator onboarding information.
- Messages or support requests you choose to send us.
- Payment, wallet, earnings, payout, and transaction details needed to process activity.
4. Device and Technical Information
We may receive device, browser, operating system, app version, IP address, network, crash, and security information when you access the service. We use this to operate the platform and protect accounts.
5. Usage Information
We may record feature use, pages or screens viewed, call availability, wallet activity, and interactions with the service. We use this information in aggregate or account-linked ways described below.
6. Communication and Call-Related Information
To connect calls and provide safety and support, the service may process call metadata such as participants, timestamps, duration, status, and reports. We do not state that calls are recorded unless the relevant feature clearly tells you so.
7. Payment Information
Payments are handled with payment providers. We may receive transaction identifiers, status, amount, currency, and limited payment details needed for reconciliation and support; we do not claim to store full card or bank credentials unless a feature explicitly requires it.
8. Location Information
Amistaa does not claim to collect precise location information as part of this website’s currently documented product behavior. If a future feature requests location permission, this policy will be updated before that collection begins.
9. How We Use Information
- Provide accounts, discovery, calls, wallet, verification, payouts, and support.
- Authenticate users, prevent fraud, investigate abuse, and enforce platform rules.
- Process transactions, maintain records, and communicate service updates.
- Understand performance, fix errors, and improve product experience.
- Meet legal, regulatory, and safety obligations where applicable.
11. Service Providers and Third Parties
Service providers may process information for hosting, authentication, communications, payments, analytics, security, and support under their own terms and appropriate instructions. Their names and roles may change as the service evolves.
12. Analytics
We may use privacy-conscious operational or product analytics to understand reliability and usage. Specific analytics providers and controls should be added here when enabled in production.
13. Cookies and Similar Technologies
The website may use essential cookies or browser storage needed for functionality. If non-essential analytics or marketing cookies are introduced, we will provide appropriate notice and controls where required.
14. Data Retention
We retain information for as long as reasonably needed for the purposes described here, including account operation, safety, dispute resolution, legal records, and legitimate business needs. Retention periods may vary by data type.
15. Data Security
We use reasonable technical and organizational safeguards. No method of transmission or storage is completely secure, so keep your credentials private and notify us of suspected misuse.
16. User Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing. We may need to verify your request and apply lawful exceptions.
17. Account and Data Deletion
To ask about closing your account or deleting information, email hello@amistaa.com from your account email. Some information may be retained where required or reasonably necessary for security, disputes, or legal obligations.
18. Children’s Privacy
Amistaa is not directed to children who cannot legally use the service. We do not knowingly collect information from children in violation of applicable law. Contact us if you believe this has occurred.
19. International Data Transfers
Our providers or infrastructure may process information in countries other than where you live. Where required, we will use appropriate safeguards for such transfers.
20. Changes to this Privacy Policy
We may revise this policy as our services or legal obligations change. The latest version and its effective date will always be posted on this page.
21. Contact Information
Privacy questions and requests can be sent to hello@amistaa.com. Amistaa Technologies Private Limited is the company responsible for the platform described here.